The Pot Luck Co. Warranty

The Pot Luck Co.’s warranty obligations are limited to the terms set forth below

 

Warranty Coverage 

(The Cartel Collection)

The Pot Luck Co.'s warrants all Cartel Collection products against manufacturing defects in materials and workmanship under ordinary consumer use for the lifetime of the customer. This warranty covers manufacturing defects, not including damage caused by excessive wear or lack of care. During these warranty periods, if a defect arises in the product and it is deemed by The Pot Luck Co. to be a manufacturers defect, follow the instructions for returning the product. The Pot Luck Co. will, at its option, to the extent permitted by law, either (i) repair the product using new or refurbished parts, (ii) replace the product with a new product that is equivalent to the product that is to be replaced; or (iii) refund to you all or part of the purchase price of the product. The Pot Luck Co. shall have no obligation to repair, replace, or refund until the defective product is returned to The Pot Luck Co. or reviewed after submitting an Authorization Form. To obtain an Authorization Form, please contact customer support via telephone at +1(416)-528-5985, email support@thepotluckshop.com, or via our customer support chat line. A replacement product assumes the remaining warranty of the original product. When a refund is given, the returned product becomes The Pot Luck Co.’s property.  Due to the high value of these pieces are marked down on on an individual basis, therefore cannot be included in promotions or sales. Each piece will be marked down individually to get you the best price possible.

Obtaining Warranty Service

For specific instructions about how to obtain warranty service for your The Pot Luck Co. product, or questions of whether your product is covered, please contact The Pot Luck Co.’s customer service. The Pot Luck Co.'s customer service may be reached by:

 

Email: support@thepotluckshop.com

 

Exclusions and Limitations

This Limited Warranty applies only to The Cartel Collection by The Pot Luck Company. This Limited Warranty does not apply to damage caused by accident, abuse, misuse, misapplication, or use of non-Cartel products. Do not expose your The Pot Luck Co. products to harsh chemicals or environments, as they can alter the appearance of the product. Please refer to the cleaning and care instructions for additional information on caring for and protecting your Cartel product. Failure to follow these instructions may constitute abuse, misuse, or misapplication of your The Pot Luck Co. product.

THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, THE POT LUCK CO. SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS. IF THE POT LUCK CO. CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. THE POT LUCK CO. IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY. NO POT LUCK CO. RETAILER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS LIMITED WARRANTY.

Some States/Provinces do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. To the extent that such rights cannot be disclaimed under applicable law, this Limited Warranty does not affect such rights.